The trio first partnered with ZHENAN in early 2023 for FeSi72, a critical deoxidizer in steelmaking. "The silicon content averaged 72.0%, with aluminum and calcium impurities below 0.35%-exactly meeting our strict specifications," noted Ms. Sokolova. "Even with complex cross-continental logistics, it arrived five days ahead of schedule, and every 25kg waterproof bag in the 1MT bulk packaging remained pristine. No damage, no delays-this reliability is invaluable for our mill's production schedule."
Mr. Kovalev added, "ZHENAN's test certificates matched our internal lab results perfectly. For large-scale steel projects, such consistency minimizes downtime and material waste."
Factory Tour Deepens Confidence
During the tour, the group explored ZHENAN's state-of-the-art production lines, quality assurance labs, and sprawling warehouses, expressing strong interest in its broader portfolio: metal silicon, ferrovanadium, electrolytic manganese flakes, and more. "ZHENAN's ability to handle bulk orders (like our 12-ton FeSi72) and customize smaller batches assures us they can adapt to our evolving needs-from adjusting silicon levels to tailoring packaging," Mr. Petrov said.
Strengths That Drive Partnership
ZHENAN's team emphasized core advantages aligned with the clients' priorities:
•Factory-direct efficiency: Cutting out intermediaries, ZHENAN offers free samples, technical manuals, and market insights.
•Inventory agility: With ample stock and flexible production, it swiftly fulfills urgent or customized FeSi72 orders.
•Rigorous quality control: Each batch undergoes four+ checks (raw materials, molten metal, particle size, pre-shipment) to ensure purity.
•Protective packaging: Waterproof 25kg bags nested in 1MT bulk bags, proven resilient in long-haul transports.
•Dedicated support: A dedicated account manager tracks every order, updating clients proactively.
•24/7 after-sales service: Swift resolution of post-delivery queries, ensuring peace of mind.
A Future of Shared Growth
Impressed by ZHENAN's capabilities, the Russian clients confirmed plans to expand collaboration. "We've already placed a 15-ton FeSi72 follow-up order and will trial ZHENAN's metal silicon for our aluminum alloy line," Mr. Petrov stated.
